Online bookings

FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 14h, check-out: 12h
Can I leave the room late?
On request at the reception and according to availability, you will be able to leave the room later.
Can I choose the type of bed in my room? (Large bed – two beds)
When you reserve, take the time to choose your room: you have the choice between double (queen size bed) and twin in the Superior and Deluxe rooms..
We are coming with 1 (or more) child; can we add an extra-bed in a double room? What are the other options?
For children (maximum 1 by room), we have child bed available only on previous request and in Deluxe Rooms (extra cost: 16 euros per night).
Do the rooms have a balcony or terrace? Can I reserve one?
Our rooms don’t have balcony or terrace, but you can enjoy in the patio of the breakfast room.
Are there non-smoking rooms?
We offer both smoking and non-smoking rooms.
How many storeys does the building have? Is there a lift?
6 storeys, all deserved by elevator.
Is there air conditioning in the rooms?
All the rooms are equipped with air conditioning which works alternately with heating.
Is your hotel adapted for the handicapped?
The hotel has a Classic Room adapted for handicapped people.
Can you keep my luggage when I leave the room?
You want to enjoy your day, let us your luggage until your departure.
Is there a safe place to park my car? How much does it cost?
The hotel has no parking but you will find a watched public one a few steps from the hotel, 30€/day.

Does the hotel have an Internet or e-mail terminal for guests?
We offer you for free our Internet terminal at the reception.
Do you have high-speed internet in the room for my portable computer? Is it wireless?
You can connect you from your room or the hall (for free) thanks to our easy Wifi access.
Do you have a quiet, romantic room? How can I reserve it?
All our rooms are quiet and calm; they are sound-proofed and equipped with a double glazing.
What languages are spoken in Reception?
English, Spanish, French and German.
Where may I rent a car?
Directly at the airport or the railway station in an agency, you will find information at the reception.
How far away is the Eiffel Tower?
3,5 km
How far is the Louvre Museum?
2 km
How much does a taxi from the airport cost? How long is it?
From the airports, it costs between 40 and 55€ and lasts around 40-50 minutes, it depends on the airport and on traffic.
How is the district where the hotel is?
The hotel is located in the Opera district, not far from Montmartre.
I am traveling to assist at an exhibition in Porte de Versailles exhibition center: Is it easy to go from the hotel?
By public transport, it lasts around 35 minutes with several shifts.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.